Organizationally oriented, COBIT is focused on linking organizational goals to IT goals, providing metrics and maturity models to measure their
achievement, and identifying the associated responsibilities of all process owners across the organization.
The process focus of COBIT is illustrated by a process model that subdivides IT into four domains and 34 processes. These processes are defined in such a manner that the objectives of each is clearly understood, metrics and communication mechanisms are identified, and the resources essential for process success ( i.e. applications, information, infrastructure and people) are determined.
The COBIT framework is process-oriented and controls-based. The four domains are designed to cover the full spectrum of governing the IT investment. In order to effectively achieve this goal, COBIT's 34 processes are structured within the four domains and are comprised of some 210 individual control objectives.
This structure can best be understood by first looking at the domains themselves:
PLAN AND ORGANIZE (PO)
This domain covers strategy and tactics, and focuses on the identification of how IT can best contribute to the achievement of organizational objectives. The strategic vision is the driving force of the organization, and it must be planned, communicated and managed in order to succeed.
ACQUIRE AND IMPLEMENT (AI)
In order to realize the IT strategy, IT solutions must be identified, developed or acquired, and subsequently implemented and integrated into the
organizational process. Once in place, changes and maintenance of existing systems must also be controlled and optimized in order to ensure that the solutions
continue to meet their assigned objectives.
DELIVER AND SUPPORT (DS)
This domain focuses on the actual delivery of required services, which includes service delivery, management of security and
continuity, service support for users, and management of data and operational facilities.
MONITOR AND EVALUATE (ME)
All IT processes need to be regularly assessed over time for their quality and compliance with control requirements. This domain
addresses performance management, monitoring of internal control, regulatory compliance and governance.
As stated above, these four domains are comprised of 34 individual processes, each containing a number of control objectives. These IT control objectives provide a complete set of high-level requirements to be considered by management for effective control of each IT
process. While the 210 control objectives are beyond the scope of this page, the 34 processes are listed here in order to provide some understanding of the scope of the framework. Please click on a domain title to view the associated processes:
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Plan and Organize
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| PO1 |
Define a Strategic IT Plan |
| PO2 |
Define the Information Architecture |
| PO3 |
Determine Technological Direction |
| PO4 |
Define the IT Processes, Organization and Relationships |
| PO5 |
Manage the IT Investment |
| PO6 |
Communicate Management Aims and Direction |
| PO7 |
Manage IT Human Resources |
| PO8 |
Manage Quality |
| PO9 |
Assess and Manage IT Risks |
| PO10 |
Manage Projects |
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Acquire and Implement
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| AI1 |
Identify Automated Solutions |
| AI2 |
Acquire and Maintain Application Software |
| AI3 |
Acquire and Maintain Technology Infrastructure |
| AI4 |
Enable Operation and Use |
| AI5 |
Procure IT Resources |
| AI6 |
Manage Changes |
| AI7 |
Install and Accredit Solutions and Changes |
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Deliver and Support
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| DS1 |
Define and Manage Service Levels |
| DS2 |
Manage Third-party Services |
| DS3 |
Manage Performance and Capacity |
| DS4 |
Ensure Continuous Service |
| DS5 |
Ensure Systems Security |
| DS6 |
Identify and Allocate Costs |
| DS7 |
Educate and Train Users |
| DS8 |
Manage Service Desk and Incidents |
| DS9 |
Manage the Configuration |
| DS10 |
Manage Problems |
| DS11 |
Manage Data |
| DS12 |
Manage the Physical Environment |
| DS13 |
Manage Operations |
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Monitor and Evaluate
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| ME1 |
Monitor and Evaluate IT Performance |
| ME2 |
Monitor and Evaluate Internal Control |
| ME3 |
Ensure Compliance With External Requirements |
| ME4 |
Provide IT Governance |
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